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General Conditions:
Santa Marta
Day 1. Santa Marta: Arrival in the city of Santa Marta at Simón Bolívar International Airport and transfer to the hotel for check-in. Accommodation.
At the agreed time, pick-up at the hotel lobby and transfer to Serena Tropical Bistro for a romantic dinner. Return to the hotel and overnight stay.
Duration: 2 hours (dinner)
Includes: Airport – selected hotel transfer, private door-to-door transport, restaurant reservation at Serena Tropical Bistro, accommodation, and local medical assistance card.
Day 2. Santa Marta: City Tour (Private Service): Breakfast at the hotel. At the scheduled time, pick-up at the hotel lobby to start the tour. Discover Santa Marta, the oldest city in South America, on a journey full of history, culture, and Caribbean landscapes. Visit its main attractions, including the historic center and the Quinta de San Pedro Alejandrino. Experience the magic of this Caribbean gem! Return to the hotel and overnight stay.
Duration: 4 hours
Includes: Private transport, Spanish-speaking guide, entrance to Quinta de San Pedro Alejandrino, accommodation, and local medical assistance card.
Day 3. Santa Marta: PNN Bahía Concha – Day on a Sailboat (Shared Service): Breakfast at the hotel. Enjoy a fabulous day at the beach aboard a sailboat. Experience the perfect combination of sun, sea, and the calm blue waters of Bahía Concha. Departure is from the Santa Marta International Marina. The tour will slowly pass by different beaches of the city. Passing through Santa Marta Bay, enjoy panoramic views of the city’s historical zone, see El Morro, an iconic islet for locals, and sail toward Taganga via Punta Betín, where the port is located. You’ll also see the rocky coastline along several popular neighborhoods.
Continue to beaches such as Playa Grande, adjacent to the town, and proceed to the Tayrona Park border. In the reserve areas of Granate and Isla Aguja, enjoy coral reefs popular with divers and fishermen. At Bahía Concha, enjoy the sea, the beach, the beautiful surroundings, and a delicious lunch. Lunch will be ready when you return to the boat. By 3:40 pm, all passengers must be back on board for the return to Santa Marta. Return to the hotel and overnight stay.
Duration: 6 hours
Includes: Hotel – marina – hotel transfer (shared transport), lunch on board (grilled fish with salad, rice, and plantain chips; vegetarian, vegan, or special diets must be requested in advance), beer, fruit, snacks, marina entrance, insurance, use of paddle boards and snorkel masks, accommodation, and local medical assistance card.
Day 4. Santa Marta: Next Destination: Breakfast at the hotel. At the agreed time, transfer to Simón Bolívar International Airport for the flight (not included) to your next destination.
Includes: Private transport and local medical assistance card.
Does not include: Lunch and dinner
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Zurück zur Startseite Seite neu ladenAt RaysGO Travel, part of Grupo Rays, we value and respect your privacy. For this reason, we want to inform you clearly and transparently how we collect, use, store, and protect your personal data in compliance with current Chilean regulations (Law No. 19.628 on the Protection of Private Life) and international data protection standards.
1. Data Controller
The controller of the personal data is:
Turismo Rays SPA
RUT: 76.053.189-8
Address: Avenida Providencia 1208, Office 1010, 10th Floor.
Contact email: contacto@Raysgotravel.cl
2. Data We Collect
We may collect and process the following data: Identification data: name, surname, RUT or passport.
Contact data: email address, phone number, physical address.
Travel data: destination preferences, dates, bookings, purchase history.
Payment data: only the information necessary to process transactions (we do not store card details).
Browsing data: cookies, IP address, device used, and usage statistics of our website.
3. Purpose of Processing
Personal data is used for the following purposes:
Manage travel quotations, bookings, and purchases.
Send confirmations, documentation, and assistance related to contracted services.
Provide customer service and after-sales support.
Communicate promotions, news, contests, and exclusive benefits from RaysGO Travel and Grupo Rays (with prior consent).
Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data based on:
Your express consent.
The execution of a travel services contract.
Compliance with legal obligations.
Legitimate interests to improve our services and user experience.
5. Data Retention
Data will be retained only for as long as necessary to fulfill the purposes described or as required by law.
6. Data Communication and Transfers
We may share your data with:
Tourism service providers: airlines, hotels, operators, and insurers.
Technology providers: booking systems, hosting, and payment platforms.
Competent authorities: when required by law.
In the case of international transfers, we will ensure that the receiving country provides adequate levels of data protection.
7. User RightsAs the owner of personal data, you have the right to:
Access the information we hold about you.
Correct inaccurate or incomplete data.
Request the deletion of your data when applicable.
Object to the use of your data for marketing purposes.
Request the portability of your data.
You can exercise your rights by writing to: contacto@raysgotravel.cl
8. Information Security
We apply appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, misuse, or disclosure.
9. Cookies and Similar Technologies
We use cookies to improve your browsing experience on our website, analyze traffic, and display relevant content. You can manage your preferences in your browser settings.
10. Changes to This Policy
RaysGO Travel reserves the right to update this policy at any time. Any changes will be published on our website and will be effective from the date of publication.